Ultra Pro Clean is our one-off, heavy-duty service line, and you book it when a routine tidy cannot touch the problem. Fresh renovation dust, a key handover with a deadline attached, an empty unit before you move in, a sofa nobody wants to sit on any more: these are the jobs this line was built for. Our crews arrive with commercial-grade machines and their own products, and they work into the places a weekly clean never gets near.
People often ask why they cannot just book a longer routine session. Here is the honest answer, in concrete terms.
A recurring session handles what you see and what gets dirty again next week. It is the right service for upkeep, and it is what Ultra Hour Clean is for.
A deep clean goes after the layer underneath. It takes longer than a routine clean because the crew is scrubbing and extracting rather than wiping.
Every service below sits inside this line. Pick the one that matches your problem, or send us photos on WhatsApp and we will tell you which one you actually need.
Home & Office
Top-to-bottom intensive cleaning for a home or office that has not had one in a while. The crew works through grout, appliance backs, hidden ledges and built-up kitchen grease.
Renovation
Renovation dust is fine enough to settle inside cabinets, on top of doors and in every track and joint. This clean pulls it out, along with cement haze and paint splatter.
Moving
An empty unit cleaned inside and out before keys change hands. Cabinets and wardrobes get done on the inside, which is exactly where a landlord or a new owner looks first.
Upholstery
Vacuuming a sofa gets the crumbs. Extraction gets what has soaked into the foam: body oils, spills, dust mites and the smell that comes with all of it.
Upholstery
Shampoo and hot-water extraction for home rugs and full office floors. Carpet holds dust for years, and a vacuum only ever takes the top layer of it.
Upholstery
You spend a third of your life on it. Extraction and sanitising treatment lift sweat, stains, dust mites and the allergens that trigger a blocked nose every morning.
Home & Office
Glass cleaned on both faces, with the frames, grilles and tracks done as well. Tracks are where the grit collects, and they are the reason a window still looks dirty after a wipe.
Specialised
That sharp chemical smell in a newly fitted-out unit comes from the adhesives, boards and paint. This is a treatment for the air, and it matters most where young kids sleep.
Specialised
Dull, scratched or water-marked stone brought back with a machine, not a mop. Cleaning alone will not restore gloss to marble that has lost its surface.
Almost every Ultra Pro Clean job starts with one of these. If you recognise yours, you are in the right place.
The contractor swept up and left. Fine dust is still sitting on top of the doors, inside the cabinets and in every window track, and it will keep resettling until someone removes it properly.
A new unit at handover looks clean and rarely is. Book before your furniture goes in, while the floors are empty and the crew can reach everything.
Landlords and agents check inside the cabinets, behind the stove, along the skirting and on top of the doors. A move-out clean is the cheapest way to protect a deposit that is already sitting in someone else's account.
Before the house fills with guests, or after it empties out again. Both are busy periods for us, so a week or two of notice makes a real difference to the date you get.
Stains you have stopped noticing and a smell you have stopped mentioning. Or a mattress that sets someone's allergies off every single night. Extraction is the only thing that reaches into the foam.
A unit left empty for months collects damp and dust, plus a stale smell that settles into the soft furnishings. It needs opening up and working through before anyone lives in it again.
Most cleaning damage in Malaysian homes is chemical, not mechanical. Somebody used a strong all-purpose cleaner on a surface that could not take it. Our crews carry different products for different materials, and this is why.
Stone is porous and reacts to acid. Acidic bathroom cleaners and citrus sprays eat into the polish and leave dull patches that no amount of scrubbing brings back. Marble gets a pH-neutral product, and a machine polish if the surface is already gone.
Timber hates standing water and strong alkaline cleaners. Too wet a mop lifts the grain and swells the joints, and a harsh product strips the finish off the top. Parquet gets a barely damp method and a cleaner made for sealed wood.
Glass shows every mistake. Cement haze, paint flecks, sticker residue and hard-water spots come off with the correct solution and a blade used carefully, not with an abrasive pad that leaves a permanent scratch pattern you only see in daylight.
Window frames, grilles, railings and gates carry a thin coloured coating. Harsh chemicals and rough pads take the colour off and expose the metal underneath, which then chalks and streaks. It gets a mild cleaner and a soft cloth.
Tell us what your surfaces are before the crew arrives. If you have marble worktops or a parquet floor, mention it on WhatsApp when you book. The crew packs accordingly, and nobody has to improvise on site.
A deep clean removes dirt. It does not undo damage, and any cleaner who tells you otherwise is selling you something. Here is where the line sits.
If we look at your floor or your sofa and cleaning is not going to fix it, the crew will say so on the spot. You get told, not sold. Sometimes the honest answer is a different service, and sometimes it is a repair we do not do at all.
Specialist cleaning puts strangers and machines inside your home, along with chemicals you did not pick. It is worth knowing who is sending them.
Our 800+ specialists are trained on the machines and the products before they go out. They are uniformed, background-checked and insured, so you know who is at the door and what happens if something goes wrong.
Extraction machines and floor polishers, plus industrial vacuums and the crew's own cleaning products. Nothing on that list fits in a cupboard at home, which is rather the point of this service line.
Ultra Cleaning is ISO 9001:2015 certified and CIDB registered, and we hold a Malaysia Book of Records title for 25,212 properties serviced in a single year. Thirteen years of work sits behind that number.
Branches across Kuala Lumpur, Selangor and Johor mean the team that comes to you is based near you. Find your area and see which branch covers it.
If your job is upkeep rather than rescue, one of these is the better fit. Same company, same crews, different rhythm of work.
Hourly, recurring cleaning that keeps a place in order week after week. House cleaning, office cleaning and part-time maid work all sit here. Book it weekly or fortnightly.
Explore Ultra Hour Clean Line 03Commercial and facility contract cleaning with dedicated, supervised teams. Janitorial staffing and long-term contract cleaning for offices, retail floors, F&B outlets and industrial sites.
Explore Ultra Maint CleanDeep cleans, handovers and facade work are scheduled per site from 13 branches. Pick your neighbourhood below to see the jobs we take on locally.
Don’t see your area? Chances are we still cover you. Send us your location and we’ll confirm in minutes.
Check My AreaThe things people ask us on WhatsApp before they book.
A routine session keeps a place tidy: floors, visible surfaces, bathrooms and the everyday mess. Ultra Pro Clean goes after what builds up underneath that. The crew works into grout lines, extractor filters, skirting boards, window tracks, cabinet interiors and the greasy film behind a stove, and they bring extraction machines and stronger products to do it. This is the line you book when tidy was never the problem.
Longer than a routine clean. How much longer depends on the size of the property and the state it is in, since an empty unit at handover moves faster than a lived-in home with years of kitchen grease on it. Send photos or a floor plan on WhatsApp and the branch nearest you will give you a realistic window before anything is booked.
No. Plenty of clients hand over a key or leave access with building management, which is common for move-out and post-renovation jobs where the unit is empty anyway. If you would rather be there for the walkthrough at the start and the check at the end, that works too.
They move what can be moved safely, so lighter furniture gets shifted to reach the floor, the skirting and the dust behind it. Anything heavy, fixed or fragile stays where it is unless you ask and the crew judges it safe. Tell us in advance if a piece needs particular handling.
Not when the right product goes on the right surface. Harsh acidic or alkaline chemicals are what etch stone and strip timber finishes, so our crews carry gentler products for marble, natural stone, timber, parquet and glass instead of one aggressive cleaner for everything. If a surface is already etched or worn and cleaning will not bring it back, the crew will say so.
Tell us the deadline in your first message and we will work backwards from it. Handover dates and tenancy end dates are the most common reasons people call this line, so it is a familiar request. We answer WhatsApp daily, 9:00 AM to 6:00 PM, and scheduling outside office hours is arranged case by case depending on branch availability and site access.
Message us on WhatsApp with your address, the type of property, what needs doing and any deadline you are working to. Photos help a lot with upholstery and carpets. We will confirm which of our 13 branches covers you and send a quote back, then lock in a date that suits you.
Send a photo and your address, and tell us the date you are working to. That is enough for us to quote you and get a crew booked in.