Ultra Home Care is the line that works on what you already own. Not the mess on top of your home, but the home itself: the marble underfoot, the sofa in the living hall, the carpet in the office, the mattress you sleep on and the smell coming off a brand new fit-out. Each of the five services below uses its own machines and its own solutions, and each one happens where the surface or the furniture already sits.
These are two different jobs and they need two different kinds of crew. Here is where the line sits between them.
A cleaning session works on what has landed on your home. Dust, spills, grease, renovation debris and the everyday build-up that comes back next week.
This line treats the material. Stone gets ground and polished back, fabric gets extracted from the inside out, and new cabinetry gets its off-gassing dealt with at source.
Every service below sits inside this line. Pick the one that matches what you are looking at, or send us photos on WhatsApp and we will tell you which one it needs.
Stone
Marble stops reflecting light because the top layer is scratched and etched, not because it is dirty. Diamond pads cut that layer away and the stone is polished back up, then sealed.
Upholstery
A five-step deep clean that ends with extraction, which is the step that matters. Vacuum, shampoo, scrub, steam, then pull the shampoo and the dissolved dirt back out of the cushioning.
Carpet
Two methods, picked after we look at the fibre. Hot water extraction drives solution into the pile and sucks it back out on the same pass. Dry foam shampooing uses far less moisture when the floor has to dry fast.
Bedroom
Cleaned in place, right on the bed frame, through the same five steps as a sofa. Sweat and body oils soak down into the padding over the years, and only an extraction pass brings them back out.
New Fit-Out
The sharp smell in a newly renovated unit comes off board adhesives, new cabinetry and fresh paint, and it can hang around for months. A neutralising treatment is sprayed onto the sources instead of waiting the smell out.
Almost every Ultra Home Care job starts with one of these. If you recognise yours, you are on the right page.
Mopping stopped making a difference a while ago. That cloudiness is micro-scratches and etch marks scattering light instead of reflecting it, and the surface has to be mechanically re-polished before it comes back.
There is a patch everyone avoids and a smell nobody mentions. Body oils and spills work their way down into the foam, which is where a vacuum stops and extraction starts.
Wall-to-wall carpet, hotel corridors and F&B floors take traffic all day and wear out years early if nobody extracts them. Booking it on a schedule keeps the floor presentable between refits.
Most beds get new sheets and nothing else for years. Sweat, body oils and dust settle into the padding underneath, and most customers who start on this book it once or twice a year afterwards.
Open a brand new wardrobe and the smell hits you. That is off-gassing from board adhesives, cabinetry and fresh paint, and formaldehyde treatment deals with the sources rather than waiting them out.
Polished marble and a clean sofa change how a home reads the moment somebody walks in. Raya and Chinese New Year are our busiest weeks on this line, so a couple of weeks of notice makes a real difference to the date you get.
Every service on this line starts the same way: work out what the material is and what condition it is in, then pick the method. Put the wrong pad or the wrong chemical on any of these and the damage is permanent.
Stone is porous and reacts to acid, so citrus sprays and acidic bathroom cleaners eat into the polish whatever the label promises. Restoration runs through progressively finer diamond abrasives, then powder polishing, then a penetrating sealer. We grind wet, so no dust clouds go through the property.
Fabric takes the full shampoo and steam treatment. Leather does not: it gets pH-balanced solutions that lift grime and body oils without drying out the hide, and the seams and stitching are worked by hand. Tell us which one you have when you send the photo.
Delicate fibres and premium rugs need slower handling and a gentler method than office carpet tiles do. Dry vacuuming always comes first, because wetting a carpet before the loose grit is out just turns the dust into mud.
The dirt in a mattress is not on the surface, it is down in the quilting and the padding. Vacuuming runs along the seams first, then shampoo and steam go in, then an extraction pass takes the moisture and the loosened dirt back out so the mattress is left dry.
Photos are worth more than a description here. A close-up of the etching on your marble or the stain on your sofa tells us the material and the condition, which is what sets both the method and the price. Send them on WhatsApp before you book.
Restoration has limits, and any cleaner who says otherwise is selling you something. Here is where ours sits.
If we look at your floor or your sofa and the work is not going to get you where you want, the specialist will say so at the inspection. You get told, not sold. Sometimes the honest answer is a different service, and sometimes it is a repair we do not do at all.
This line puts machines and chemicals onto things you paid a lot for. It is worth knowing who is sending them.
Our 800+ trained specialists are taught on the specific material before they work on it. Stone crews train on stone, upholstery crews train on upholstery. They are uniformed, background-checked and insured, so you know who is at the door and where you stand if something goes wrong.
Diamond floor machines, commercial hot water extractors, rotary shampoo machines, steamers and the crew's own solutions. You supply nothing, and none of it is the sort of thing that fits in a cupboard at home.
Ultra Cleaning is ISO 9001:2015 certified and a CIDB registered contractor, and we hold a Malaysia Book of Records title for 25,212 properties serviced in a single year. Thirteen years of work sits behind that number.
Branches across Kuala Lumpur, Selangor and Johor mean the team that comes to you is based near you. Find your area and see which branch covers it.
If your job is upkeep or a full property reset rather than restoring one surface, one of these is the better fit. Same company, same crews, different kind of work.
Hourly, recurring cleaning that keeps a place in order week after week. House cleaning, office cleaning and part-time maid work all sit here. Book it weekly or fortnightly.
Explore Ultra Hour Clean Line 02The one-off, heavy-duty line. Deep cleaning, post-renovation dust and move-in or move-out handovers, done by crews with commercial-grade machines. Book it when the whole property needs a reset.
Explore Ultra Pro Clean Line 04Commercial and facility contract cleaning with dedicated, supervised teams. Janitorial staffing and long-term contract cleaning for offices, retail floors, F&B outlets and industrial sites.
Explore Ultra Maint CleanMarble, upholstery and surface work travels with the machines, so it runs from all 13 branches across Kuala Lumpur, Selangor and Johor. Pick your neighbourhood below.
Don’t see your area? Chances are we still cover you. Send us your location and we’ll confirm in minutes.
Check My AreaThe things people ask us on WhatsApp before they book.
Five services: marble polishing, sofa cleaning, carpet cleaning, mattress cleaning and formaldehyde treatment. What they have in common is that all five work on something already installed or already sitting in your home rather than on general mess. A crew comes to you with the machines and solutions the job needs, and the work happens where the item stands.
A deep clean resets a whole property and works through kitchens, bathrooms, floors and the grime built up on them. Ultra Home Care picks out one surface or one piece of furniture and restores it. If your problem is a dull marble floor or a sofa nobody wants to sit on any more, this is the line you want. If the whole place needs a reset, book Ultra Pro Clean instead.
Every 12 to 18 months for a typical home sofa, and every 6 to 12 months if you have kids, pets, or a sofa the whole family sits on daily. Most mattress customers book once or twice a year. Carpet depends far more on traffic, so an office floor or a hotel corridor wants deep extraction on a schedule while a lightly used rug at home does not.
Yes, and most customers do exactly that. Sofa, carpet and mattress cleaning use the same extraction equipment and the same crew, so putting them into one appointment saves you a second call-out. Marble polishing and formaldehyde treatment are different jobs with different equipment, and we will tell you whether they fit into the same day once we know the property.
It reduces the off-gassing smell that comes off new cabinetry, board furniture, adhesives and fresh paint. Our technicians identify the emission sources first, then spray-apply a neutralising treatment directly onto cabinetry interiors, furniture and the other affected surfaces. The space is ventilated afterwards so the treatment cures. It targets the sources rather than masking the smell with fragrance.
Yes. Hotel lobbies, office foyers and showroom floors are regular marble polishing work for us, and we usually schedule them overnight or on weekends so the business is not disrupted. Carpet cleaning covers wall-to-wall office carpet, carpet tiles, hotel corridors, retail floors and F&B outlets. Upholstered seating in an office or an F&B outlet gets the same treatment as a sofa at home.
Message us on WhatsApp with your address, what you want worked on and a few photos. Photos matter a lot on this line, because the state of a marble floor or the material of a sofa decides both the method and the price. We will confirm which of our 13 branches covers you and send a quote back. We answer WhatsApp daily, 9:00 AM to 6:00 PM.
A close-up of the marble, the sofa or the stain, plus your address. That is enough for us to work out the method, quote you and get a specialist booked in.
